RESILIENCE AND EMOTIONAL INTELLIGENCE:
the pillars of organizational success in the era of adversity
DOI:
https://doi.org/10.18764/2595-9549v7n12.2024.7Keywords:
Resilience, Emotional Intelligence, Organizational Context, Skills, AdaptationAbstract
This paper explores the importance of resilience and emotional intelligence in the organizational context, analyzing their definitions, characteristics, and benefits. Resilience is addressed as the ability to adapt and recover from challenging situations, including quick adaptation to changes in the workplace. Emotional intelligence is understood as the ability to recognize, understand, and manage one's own emotions and those of others, being essential for effective adaptation to organizational demands. The theoretical foundations and models related to resilience and emotional intelligence are discussed, highlighting how these concepts can be developed and applied in the organizational context. The article highlights the positive relationship between resilience, emotional intelligence, and work performance, as well as exploring practical strategies to promote these skills in professionals.
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This work is licensed under a Creative Commons Attribution 4.0 International License.
A Infinitum: Revista Multidisciplinar está licenciada com uma Licença Creative Commons Atribuição 4.0 Internacional.