WHAT HAPPENS WHEN A LIBRARIAN ASKS CHATGPT HOW IT SHOULD BE USED IN THE LIBRARY?

a test with chatbots GPT-3.5, Bing Chat, and Bard

Authors

DOI:

https://doi.org/10.18764/2526-6160v22n2.2023.10

Keywords:

Artificial intelligence, OpenAI, Microsoft, Google, Library Science

Abstract

Initial research on the possibilities of using AI-based chatbots has been gaining ground in the academic realm and is present in many fields of knowledge, if not all. The field of library science is no exception. As a field that directly deals with the production, organization, and provision of information, it is impossible to ignore such technologies. This involves not only considering how users employ them but also how library professionals can integrate them into the library's workflow. With this in mind, the objective of this essay is to present the outcomes brought about by artificial intelligence when exploring its potential utilities in libraries. The provided answers allow us to
envision an enhancement of library services with the support of chatbots like ChatGPT, Bing Chat, Bard, and many others that emerge day by day. 

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Author Biography

Antonio Carlos Picalho, Universidade Federal de Santa Catarina

Doutorando e Mestre em Engenharia e Gestão do Conhecimento na Universidade Federal de Santa Catarina (PPGEGC/UFSC). Graduação em Biblioteconomia pela Universidade do Estado de Santa Catarina (UDESC). Graduação em Rádio, TV & Internet pela Universidade Metodista de Piracicaba (UNIMEP). Técnico em Nutrição e Dietética (ETEC Sales Gomes). Bibliotecário na Biblioteca Setorial do Centro de Ciências, Tecnologias e Saúde da Universidade Federal de Santa Catarina.

References

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D’ALTE, P.; D’ALTE, L. Para uma avaliação do ChatGPT como ferramenta auxiliar de escrita de textos acadêmicos. Revista Bibliomar, São Luís, v. 22, n. 1, p. 122–138, 2023. Disponível em: https://doi.org/10.18764/2526-6160v22n1.2023.6. Acesso em: 10 ago. 2023.

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OPENAI. ChatGPT-3.5. 2023. Disponível em: https://chat.openai.com/. Acesso em: 08 ago. 2023.

RIGBY, Miriam. Artificial imaginings: ChatGPT envisions its future in academic libraries. College & Research Libraries News, [S.l.], v. 84, n. 7, 2023. Disponível em: https://doi.org/10.5860/crln.84.7.258. Acesso em: 02 ago. 2023.

SANJAY, Kumar Jha. Application of artificial intelligence in libraries and information centers services: prospects and challenges. Library Hi Tech News, v. 40 n. 7. Disponível em: https://doi.org/10.1108/LHTN-06-2023-0102. Acesso em: 10 ago. 2023.

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Published

2023-12-21

How to Cite

PICALHO, Antonio Carlos. WHAT HAPPENS WHEN A LIBRARIAN ASKS CHATGPT HOW IT SHOULD BE USED IN THE LIBRARY? a test with chatbots GPT-3.5, Bing Chat, and Bard. Revista Bibliomar , São Luís, v. 22, n. 2, p. 39–51, 2023. DOI: 10.18764/2526-6160v22n2.2023.10. Disponível em: https://periodicoseletronicos.ufma.br/index.php/bibliomar/article/view/22024. Acesso em: 23 aug. 2026.

Issue

v. 22, n. 2, jul./dez. 2023

Section

Artigos

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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